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Senior Configuration Analyst
Location:
London, Gt Lon
Description:
Senior configuration analyst We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude (i.e. an ability to pick up new technologies quickly) Strong problem solving skills The ability to create concise, informative technical documentation Attention to detail The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems The ability to effectively prioritise workload A high level of professionalism, organisation and self-motivation Have an understanding of good team practice and the ability to work with others sharing knowledge/experience when appropriate. Have good interpersonal communication skills with an ability to interpret and present information to a variety of recipients using suitable modes of communication. Have the ability to form and maintain trusting relationships with business colleagues and demonstrate an understanding of business processes. The following skills and competencies are desirable for this role (although they could be learnt on the job): Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Detailed requirements . We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting the Bank’s SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support the Bank’s production and UAT financial messaging systems. Provide daily support of the Bank’s operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology’s SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the lifecycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate Bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture
Posted:
April 9 on iSmartRecruit
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More About this Listing: Senior Configuration Analyst
Senior Configuration Analyst is a Jobs Analyst Job located in London LND. Find other listings like Senior Configuration Analyst by searching Oodle for Jobs Analyst Jobs.
Senior Configuration Analyst is a Jobs Analyst Job located in London LND. Find other listings like Senior Configuration Analyst by searching Oodle for Jobs Analyst Jobs.