This listing was posted on Tip Top Job.
Personal Injury Negotiator Triage
Location:
Manchester, Gt Man
Description:
Personal Injury Negotiator Triage Job Type : Full Time, Permanent Location: Salford Quays, Manchester Salary: A GBP 25,000 : A GBP 26,500 DOE per annum + Benefits Hours: 4 days work from home and just 1 day in the office (after 3 months probation period : subject to your performance) The Role Our client are an award:winning innovative insurance and technology organisation, delivering market:leading motor insurance, underwriting, distribution, finance, technology and legal services. Are you looking for an opportunity thats both challenging and rewarding? We invite you to dive into the world of motor insurance claims handling and join our clients vibrant team as a Personal Injury Negotiator in our Triage team. Were on the lookout for someone exceptional:someone like you Where your skills, passion, and drive can make a real impact. Youll be at the heart of the claims processing team, managing low:level claims from the start to finish, ensuring compliance with regulations and maintaining files within our clients high service standards. Youll have the know:how of triaging low:level claims (up to A GBP 10k), ensuring theyre processed like a breeze. Accuracy is your middle name: youll reserve and manage files like a pro, making sure you keep the communication flowing with policy holders. Key Responsibilities * Proactively process and handle low level Personal Injury claims* Handling each claim to the conclusion of the liability decision:making period* Responsible for ensuring the reserves fully reflect the expected level of damages on each file* Conduct detailed and compliant telephone interviews with customers on there claim* Promptly identify potential fraudulent claims and other claims with large loss triggers* Instruct and then proactively manage cases allocated to claims investigators and other suppliers* Ensure compliance with the relevant sections of MOJ Reforms, Civil Procedure Rules, Personal Injury Pre action Protocol and Road Traffic Act* Ensure that all files are reserved accurately and promptly* Process cheques on claims files as required* Build and maintain relationships both internally and externally* Maintain diary within SLAs and KPIs to ensure effective and timely decision making Skills and Qualifications * Proactively process and handle low level Personal Injury claims* Handling each claim to the conclusion of the liability decision:making period* Responsible for ensuring the reserves fully reflect the expected level of damages on each file* Conduct detailed and compliant telephone interviews with customers on there claim* Promptly identify potential fraudulent claims and other claims with large loss triggers* Instruct and then proactively manage cases allocated to claims investigators and other suppliers* Ensure compliance with the relevant sections of MOJ Reforms, Civil Procedure Rules, Personal Injury Pre action Protocol and Road Traffic Act* Ensure that all files are reserved accurately and promptly* Process cheques on claims files as required* Build and maintain relationships both internally and externally* Maintain diary within SLAs and KPIs to ensure effective and timely decision making* Previous experience in handling Personal injury Claims or Third Party Claims* Good understanding of insurance motor claims, including liability and indemnity* Knowledge of the Official Injury Claim (OIC) or Ministry of Justice (MOJ) portals : (Advantage)* Great communication skills, both verbal and written* Excellent time management and organisation skills with the ability to prioritise work* Problem:solving skills with the ability to adopt a logical approach to resolving problems* Actively identify and engage in areas of business improvement* Able to work on your own initiative and as part of a team* A flexible approach and positive attitude* Good numeracy and literacy skills and strong customer service skills* Confident in prese
Industry:
Legal
Posted:
April 18 on Tip Top Job
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More About this Listing: Personal Injury Negotiator Triage
Personal Injury Negotiator Triage is a Human Resource Personal Injury Negotiator Job located in Manchester MAN. Find other listings like Personal Injury Negotiator Triage by searching Oodle for Human Resource Personal Injury Negotiator Jobs.
Personal Injury Negotiator Triage is a Human Resource Personal Injury Negotiator Job located in Manchester MAN. Find other listings like Personal Injury Negotiator Triage by searching Oodle for Human Resource Personal Injury Negotiator Jobs.