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Director of Operations
Location:
Glasgow, Glasgow
Description:
Smarter Grid Solutions is a pioneering software technology company working at the intersection of clean energy, advanced digital technology, and power systems. We are a team of electrical engineers, software developers, analytics & consulting experts and much more working on the transformation of tomorrow’s electric grid – to become cleaner, more efficient, and more sustainable. The Role The Director of Operations will lead the people, processes and commercial decision-making involved in delivery of projects for SGS clients. At its core will be the enablement and development of our engineers and project professionals, which we view as the cornerstone of our success as a business. Additionally, it will drive business development activities with existing customers.The role will have responsibility for all aspects of project delivery and customer after-care (including account management, safety, quality, on-time delivery, customer satisfaction and project profitability).The Director of Operations will work closely with the other teams across the business to coordinate delivery activities and effectively manage the competing demand for resources from Product Development, Product Management and Business Development. This role will drive Company growth, strive to meet the highest quality standards and build and lead a high performing, committed and driven multi-disciplined team. Duties & Responsibilities People Management Sets the vision, communicates it and executes it Motivates and mentors Lead teams to deliver divisional (company) and departmental plan objectives Resourcing Sets out model for delivering projects Ensures overall staffing levels and skills appropriate to deliver complex, multi-faceted projects Training Identifies strategic training initiatives to improve efficiency of delivery Process Designs and co-ordinate efficient processes for delivery across teams Drives quality documentation for and simplification of deliver Commercial Identifies and communicates strategy for sell-on opportunities Identifies and monitors performance against targets sell-on opportunities Sets processes and procedures for recording and processing sell-on opportunities Sets process so that contracts are managed in line with agreed terms Bids Manages and coordinates inputs to bids from Operations requested from Bid Office Provides input to bids to Bid Office where required Account Management Directs the development of key processes and systems and frameworks that support effective management of projects Analyse business performance against key KPIs (including revenue, margin and on time delivery Reporting and Financial Management Delivers Operational P&L in line with Company targets Ensures monthly reporting to the Executive team is completed and high quality Provides input, where required, to relevant papers for the Board and Directors as required Delivery (Project) Identifies, communicates and manages delivery in line with key KPIs (including revenue, margin, utilisation, project hours and on time delivery) Oversees the management of projects to minimise risks to SGS Operates as the point of escalation for any operational, engineering, project, customer issues Determines the framework that the teams use for project risk management Quality Responsible for all aspects of maintenance of and delivery against the Quality Management System Drives the highest standards of delivery within the teams to achieve customer success Experience & Skills required Track record of inspiring a culture of quality, people development and continuous improvement Leadership, managerial, technical and operational experience in a relevant environment Experience of delivery of IT/control systems and software development projects Proven experience of managing, motivating, coaching and developing teams to ensure each individual’s potential is fully realised is essential Project / programme management experience, with a strong performance ethos and a track record of guiding multidisciplinary teams Significant experience of driving and delivering projects and initiatives Track record of effective stakeholder and customer service engagement and management Contract & SLA management and general commercial & regulatory awareness with the ability to balance customer service, operational delivery and efficient financial performance Experience of successful financial operations management and driving business growth Benefits Competitive salary, dependent upon experience 33 days holiday 5% matched Employer pension scheme Up to 5% Gainshare bonus per annum Private Medical Insurance through Vitality Life Cover (3x) Cyclescheme Smarter Grid Solutions is proud to be an Equal Opportunities Employer. We are committed to working in an environment that is free from all types of discrimination, is inclusive and empowers our people to bring their whole self to work and reach their full potential. At Smarter Grid Solutions, we recognise that we can grow and thrive with a diverse team of people. We hire great people from a variety of backgrounds not just because it is the right thing to do, but because it makes our Company stronger. We are committed to providing reasonable support or adjustments during our recruitment process. If you need support, please reach out to XXXX@smartergridsolutions.com. Should your application be successful, we will conduct relevant employment checks before you join us too. Powered by JazzHR
Company:
Smarter Grid Solutions
Posted:
March 26 on The Resumator
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More About this Listing: Director of Operations
Director of Operations is a Production Director Of Operations Job at Smarter Grid Solutions located in Glasgow GLG. Find other listings like Director of Operations by searching Oodle for Production Director Of Operations Jobs.
Director of Operations is a Production Director Of Operations Job at Smarter Grid Solutions located in Glasgow GLG. Find other listings like Director of Operations by searching Oodle for Production Director Of Operations Jobs.