This listing was posted on Tip Top Job.
Customer Care Coordinator
Location:
Hinckley, Leics
Description:
Want to help solve the worlds most pressing challenges? Feeding the worlds growing population and slowing climate change are two of the worlds greatest challenges. AGCO is a part of the solution Join us to make your contribution. Your Role As part of the team, you will work with our multi:brand Distribution partners (UK and Ireland Dealer network) and internal functions to deliver high quality and responsive Aftersales Customer Service support. This is a fix term contract for 5 months : starting in end of May. Your Impact : Answer and monitor dealer incoming calls, email within targeted response time in Sales Force.: Liaise with internal functions to support Customer Service:related queries within targeted response times on customer order enquiries.: Proactive feedback to Dealers to communicate actions undertaken to resolve customer issues.: Handle/answer pricing queries.: Liaise with Shipping Dept to resolve customer freight issues / identify opportunities for service enhancements. Your Experience and Qualifications : Proven experience in a CS Co:ordinator role is required to successfully hold the CS Co:ordinator position.: Strong communication skills and the building of effective relationships.: Familiar with Excel pivot tables and formula creation.: Able to work under pressure and excellent problem:solving skills. : Understanding of logistics/supply chain beneficial. Your Benefits :Hybrid Working.:Competitive bonus scheme.:26 days annual leave + additional privilege leave and ability to buy upto 5 days.:Pension scheme, Life assurance cover nine times salary and Group Income Protection.:Retail Discounts vouchers, EAP and access to YuLife Wellbeing App.:Healthcare cover with AXA. Your Workplace You will work hybrid 3 days a week in our Hinckley site purpose to team up with your wonderful AGCO colleagues. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. Join us as we bring agriculture into the future and apply now
Posted:
April 9 on Tip Top Job
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More About this Listing: Customer Care Coordinator
Customer Care Coordinator is a Nurse & Healthcare Care Coordinator Job located in Hinckley LEC. Find other listings like Customer Care Coordinator by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.
Customer Care Coordinator is a Nurse & Healthcare Care Coordinator Job located in Hinckley LEC. Find other listings like Customer Care Coordinator by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.