Lead Support Worker

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Lead Support Worker

Location:

Heaton, Tyne & Wear

Description:

Lead Support Worker Simonside House, Newcastle upon Tyne. Permanent, full time (37.5 hpw) Based on rota. To be flexible to work shifts including weekends and Bank Holidays. Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan. Home, a place where you belong Want to be part of a team that really cares and empowers you to help change customers lives for the better? As our Support Coordinator, you’ll play a really important role in supporting the smooth running of our service. You’ll be working with our young people who are aged between 16–25. We help them in the areas of emotional support, building on their independent living skills, provide advice and we advocate for our customers. Many of our customers have a Mental Health diagnosis and can present with behaviours that are challenging. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as a Lead Support Worker (known by us as Coordinator) * Creating person centred support plans with our customers, working with our clinicians to develop customers Risk Management Plans. * Carrying out risk assessments, support planning, goal setting and regular reviews. * Working with Customers with Complex Mental health Needs * You will empower customers to develop independent living skills such as, budgeting, maintaining their tenancy and provide the support they need, to successfully move on (if and when ready). * Working closely with external agencies so that there is a seamless approach to support. * As a Support Coordinator, you are supporting our support workers in service delivery as well as focusing on our service KPI’s and work alongside management to achieve these. * Promoting Home Group’s values within Simonside House * There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a Top 10 Great Place to Work in the UK! You bring * Passion to support our customers to live their best life, working collaboratively with an eye for detail. * Experience of creating person-centred support plans and supporting colleagues with this. * Experience of coordinating and assessing customer referrals. * The ability to work on your own initiative, remain calm under pressure and have a resilient approach. * Experienced in safeguarding, risk assessments, confidentiality and data protection. * IT skills: It's important that you are technologically savvy (or at the very least not a technophobe!) Our team You’ll join our warm friendly team, who come from different walks of life and are here to support you as you make yourself at Home. Simonside House team is led by Enie, our Senior Client Service Manager and Kirsty Client Service Manager. Simonside House is a great service that is very passionate and proud of the service we provide! We’re a supportive bunch with a wealth of knowledge and like to have chats. Job details * Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. * Work pattern, you will work on a rota, with a variety of shifts, including weekends and Bank Holidays. * There will be aspects of lone working however we do get together regularly in Central Newcastle for a team catch up. * Hold a valid, clean driving licence, with a vehicle insured for business purposes. (We will reimburse any expenses). * You’ll need an Enhanced DBS check done and we pay for that. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What’s in it for you? * 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! * Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. * Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. * We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! * Colleagues really matters to us, that’s why we’re the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them. * Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at XXXX@homegroup.org.uk.

Company:

Home Group

Posted:

November 7 on Equest

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Lead Support Worker | Support Worker in Job Job at Home Group in Heaton TWR | 7441244677

Lead Support Worker

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