This listing was posted on Manatal ATS.
Customer Services Assistant
Location:
Hemel Hempstead, Herts
Description:
Working Hours: Monday to Friday, 9:00 am - 5:00 pm Employment Type: Full-time, Hybrid working 2 days a week on site three days remotely As our client enters their 6th year, they are excited to offer a unique opportunity for a Customer Service Assistant to join them on their journey. As a value-added distributor in the IT industry, their rapid growth and customer-focused approach set them apart. With a team of 10 with a strong reputation for expertise and exceptional service, focusing on device accessories and consumer electronics within education and B2B sectors. They bring fresh ideas and a flexible approach to distribution, putting resellers first and empowering the channel with quick, effective solutions. Why Join them? This role is ideal for someone eager to learn all facets of a business in its exciting early stages. Its a position without limitsa vital role with growth potential as the company continues to scale. If youre looking to make a real impact and be part of a business that values every team member, this is your chance. Role and Responsibilities: As a Customer Service Assistant, youll be the voice of the company, ensuring a seamless experience for their clients by handling key aspects of customer service. Your responsibilities will include: Communicating with customers pre- and post-sale to provide exceptional service Processing and managing sales orders Addressing customer inquiries and resolving concerns Maintaining thorough knowledge of the companys products and services Supporting colleagues with overflow tasks as needed General administrative assistance and ad-hoc duties Essential Requirements: Proficiency in Microsoft Office Suite Previous experience in office administration or customer service Strong telephone manner and excellent written and verbal communication skills Desire to learn and develop in a fast-paced environment High attention to detail and organizational skills Ability to prioritise effectively and adapt to changing priorities Comfortable working independently and collaboratively Based in Hertfordshire or North London, with a valid driving license and ability to travel Benefits: Competitive salary 25 days annual leave Mentorship and growth opportunities Flexible working arrangements, including work-from-home options Early Friday finishes during summer months If youre ready to be a part of an ambitious team and them shape the future of distribution, apply today! Join them in redefining customer service and building a brand that puts people first.
Company:
ARL Recruitment
Posted:
November 6 on Manatal ATS
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Manatal ATS
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.