Just IT Recruitment
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ITSM Trainer
Description:
ITSM Trainer Location: remoteSalary: £50,000 About the companyA global specialist solutions provider for IT Service Management and IT Operations are looking for an experienced ITSM Trainer to join their ever growing team. This role is essential for ensuring their customers and staff are proficient in the latest IT Service Management ITSM platforms and processes.ITSM Trainer Location: remoteSalary: £50,000 About the companyA global specialist solutions provider for IT Service Management and IT Operations are looking for an experienced ITSM Trainer to join their ever growing team. This role is essential for ensuring their customers and staff are proficient in the latest IT Service Management ITSM platforms and processes. The ideal candidate will have a strong background in IT training, with experience in ITSM applications.After training your technical responsibilities will include:• Deliver comprehensive training sessions on BMC ITSM platforms to customers and staff.• Adapt and update existing training materials in line with changes to the underlying platforms.• Perform administrative tasks related to onboarding new staff, generating certificates, maintain training records and feedback survey reporting.• Provide ongoing support and guidance to staff to ensure they remain proficient in ITSM applications.• Reporting monthly training figures for billing purposes, Service Review data.• Managing the training schedule and booking process• Managing the Training emails. Candidate Requirements · Proven experience as an IT Trainer, ideally with exposure to ITSM platforms · Comprehensive knowledge of ITILv3 and its applications in IT service management.· Strong administrative skills to manage onboarding processes and certificate generation.· Must be a Single UK National and willing to undergo SC clearance.
Company:
Just IT Recruitment
Posted:
September 19 on Careers4a
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More About this Listing: ITSM Trainer
ITSM Trainer is a Training & Instructor Jobs Trainer Job at Just IT Recruitment located in United Kingdom. Find other listings like ITSM Trainer by searching Oodle for Training & Instructor Jobs Trainer Jobs.
ITSM Trainer is a Training & Instructor Jobs Trainer Job at Just IT Recruitment located in United Kingdom. Find other listings like ITSM Trainer by searching Oodle for Training & Instructor Jobs Trainer Jobs.