PROMAN
This listing was posted on Careers4a.
Aftercare Customer Service Advisor
Description:
Aftercare Customer Service Advisor Permanent, Full-Time £23,500 Monday – Friday 8am – 4.30pm Trafford ParkWinsearch UK is currently working with a large manufacturing business to appoint a Customer Service Advisor, on a permanent, full-time basis. The purpose of this role will be to support customers in their after-care journey, ensuring customer satisfaction.Customer Service AdvisorYou will be responsible for:Cross department liaison FIMs, Factory, Purchasing to gain resolutions of customer issuesClient liaison to assist with requirements and appointment bookingsSchedule remedial appointments Record updates from external teams onto in-house systemWork alongside factory team to ensure that changes/updates are actionedFollow up on factory shortage reports and action as requiredLiaise with fitters & polishers regarding their availabilityEscalate any issues or risks to the appropriate personTo adhere to the departmental procedures as adviseCustomer Service AdvisorQualifications and RequirementsExperience in a scheduling team/dept would be advantageousExperience of dealing effectively with complaints on the telephone and in writingBe able to work unsupervisedConfident telephone mannerClean and concise written and verbal communication skillsWilling to take on/learn new skillsVery strong attention to detailMust be able to be flexible and respond to changing circumstancesBe able to work in a team environmentExcellent IT skills Customer Service AdvisorWinsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swissMany Thanks
Company:
Proman
Posted:
September 12 on Careers4a
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More About this Listing: Aftercare Customer Service Advisor
Aftercare Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Proman located in United Kingdom. Find other listings like Aftercare Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Aftercare Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Proman located in United Kingdom. Find other listings like Aftercare Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.