This listing was posted on Tip Top Job.
Disrepair Team Leader
Location:
Worcester, Hereford & Worcs
Description:
Sanctuaryprovide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service. Disrepair Team Leader Office Location dependant on location of successful applicant GBP 36,680 : GBP 38,611 per year 35 hours per week We have an opportunity for a Disrepair Team Leader to manage the Disrepair Assets Administrator Team to coordinate all the repairs resulting from Housing Condition Claims ensuring that appropriate and effective responses are put in place and that all documentation is dealt with in a timely fashion to minimise the financial impact of claims on the business. The role of Disrepair Team Leader will include: : Support the management, recruitment, performance management and development of the team, to ensure required skilled people are available to meet business needs for delivering high quality housing services: Build, manage and maintain effective relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately: Provide regular reporting of team and supported regions performance to senior management to drive performance management: Hold others to account to ensure the best service delivery for the Group and customers Skills and experiences: : Good understanding of written and spoken English : Good communication skills : Excellent interpersonal and customer care skills : Basic Microsoft 365 and SharePoint : Intermediate Microsoft Excel : Ability to extract and interrogate data: Degree, management qualification or relevant professional qualification: Travel is a requirement of the role, therefore a full valid driving license is essential About us Sanctuary Property Services provide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers, and providing a first:class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: : 25 days annual leave (rising to a maximum of 30 days) plus public holidays:A pension scheme with employer contributions from Sanctuary:Life Assurance:Employee Advice Service including counselling:Cycle to Work scheme:Voluntary health plans :Employee discounts :Wellbeing support and tools:Employee recognition scheme: GBP 36,680 per annum (rising to GBP 38,611 per annum after 12 months, subject to satisfactory performance) To view the job profile, please click here Closing Date: 17/07/2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. 'For an insight into what it's like to work for us, take a look at LifeatSanctuary on Twitter' Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.We work closely with the Home Office in o
Posted:
July 4 on Tip Top Job
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More About this Listing: Disrepair Team Leader
Disrepair Team Leader is a Executive Manager Job located in Worcester HAW. Find other listings like Disrepair Team Leader by searching Oodle for Executive Manager Jobs.
Disrepair Team Leader is a Executive Manager Job located in Worcester HAW. Find other listings like Disrepair Team Leader by searching Oodle for Executive Manager Jobs.