This listing was posted on Tip Top Job.
Customer Services Assistant HCC617439
Location:
Winchester, Hants
Description:
Job Details: Salary Range: GBP 23,115: GBP 24,140 per annumWork Location:County Supplies, Winchester (Hybrid Working)Hours per week: 37Contract Type: PermanentClosing Date:14 July 2024Interview dates: 23 July 2024 and 24 July 2024 (Interviews will be held in person at County Supplies) The Role: An exciting customer service opportunity has become available in our busy Customer Service Team at County Supplies. If you enjoy a fast:paced, ever evolving working environment and are passionate about great customer service we'd love to hear from you. Whilst Winchester will be your formal workplace, you will work from a mix of office and home. We expect a higher proportion of your working week to be in the office, with one or two days per week from home. A bit about us: County Supplies is a not for profit, self:funded business unit within Hampshire County Council. As the County Councils category lead for common use goods, County Supplies acts as a procurement specialist and buying agent to corporate departments, Hampshire schools and other local authorities for a range of goods. At County Supplies we pride ourselves on maintaining the excellent relationship we have with our customers and going the extra mile to reach and exceed our customers expectations. Working at County Supplies in the Customer Services Team, your main duties will include data entry, answering the phones, dealing with a varied range of customer queries / requests and general administrative duties. This covers areas such as: :Replacing faulty items:Liaising with our Buying Team:Working closely with our warehouse and delivery team:Completing stock checks in our warehouse to resolve missing item queries:Arranging to collect and credit items ordered in error:Setting up customer accounts:Issuing customers with copy invoices and discussing overdue invoices With a polite, confident telephone manner you will have experience of data entry and a good knowledge of O365 apps such as Microsoft Word / Excel / Outlook / SharePoint / Access. Excellent numeracy and literacy skills are required as well as a methodical approach. You'll also need an ability to meet deadlines while working under pressure and a willingness to work as part of a team. Transactional experience of SAP is an advantage and experience of a distribution or warehousing environment would be beneficial but is not essential. There is a lot to learn about our service, through great training and coaching we will support you to meet the needs of our customers. What we can offer you: :Full Training and Support:Apprenticeship Opportunities:24 days annual leave, increasing to 27 days after 5 years of employment:Option to join an excellent work pension scheme:The support of a wider team who will value you and what you achieve These are just some of the benefits of being a Hampshire County Council employee. Additional Information:Customer Services Assistant Job Description and Person Specification Contact Details for an Informal Discussion: Sara Kitchen, on 779 or County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer : committed t
Posted:
July 2 on Tip Top Job
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More About this Listing: Customer Services Assistant HCC617439
Customer Services Assistant HCC617439 is a Customer Service Customer Service Representative Job located in Winchester HAM. Find other listings like Customer Services Assistant HCC617439 by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Services Assistant HCC617439 is a Customer Service Customer Service Representative Job located in Winchester HAM. Find other listings like Customer Services Assistant HCC617439 by searching Oodle for Customer Service Customer Service Representative Jobs.