This listing was posted on Tip Top Job.
CSC Planner
Location:
Grimsby, Lincs
Description:
CSC Planner Location: Agile Salary: A GBP 23,429.23 per annum Hours: 37 hours per week Fixed Term Contract until March 2026 Working Pattern: Monday : Friday, between the hours of 8:00 : 17:30 Are you looking to make a difference? Are you customer focused? If the answer is yes , then we want to hear from you. They are looking for a CSC planner to join their already successful repairs team. This role is 37 hours per week working Monday : Friday between 8:00 : 5pm As the CSC planner you will ensure their in:house repairs service is delivered to their customers as part of the frontline customer Service centre in line with their values of Customer First Listen Act and learn Together. A key part of your role will be to ensure that the required support, planning and arrangement of works through engineers, customers and colleagues via is provided so that all repairs are delivered right first time. The role is defined as being flexible under their agile working policy, therefore you will be able to work from wherever is suitable to complete the task at hand. This might be in at home, in one of their offices located in Boston, Grimsby or somewhere else. Ideal candidate will live within travelling distance to either office as there is a requirement to attend monthly meetings in person. At LHP, were committed to creating great homes and strong communities. Their vision for Equality, Diversity and Inclusion is to be an open, inclusive organisation that recognises and respects all their communities and supports everyone to thrive. What benefits will I get from working for Lincolnshire Housing Partnership? * An employee wellbeing package worth up to A GBP 1200 annually through their benefits partner Westfield Health* Discounted Shopping Vouchers through Westfield Health* Opportunities to learn new skills and knowledge through their fantastic corporate training programme* A superb employer salary sacrifice pension scheme with up to 12 paid by LHP* 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service* The ability to earn additional holiday days through full attendance* Mental Health First Aiders across the business, lets be there for each other* Career Development and Encouragement. What will you be asked to do as the CSC Planner at LHP? * You will work as part of a customer service centre Planning team to ensure that the required support, planning and arrangement of works through engineers, customers and colleagues is provided to the In House Repairs Service to undertake works to their customers homes.* You will plan works, arrange appointments for engineers, customers and colleagues and coordinate works of various trades* You will make appointments and answer queries from other colleagues and customers, investigate information and data, record activities on their housing management system* You will contact customers through all channels, issue resolution at first point of contact and all other duties to ensure the In House Repairs Service can be delivered to the operational and customer targets set.* You will work closely with the Planning Team within the In House Repairs Team to resolve issues rapidly. What skills, abilities, knowledge and experience will you need? * Experience of working in an office administration environment either ideally with an in house service or a contractor.* Experience of communicating effectively to customers and colleagues via telephony and digital contact channels* Experience working in a fast paced environment where planning, organising, prioritising and multi:tasking are required* Excellent Organizational and Time Management Skills* Ability to source, collate and interpret management data efficiently and accurately.* Competent in key MS Office applications of Word, Excel and use of MS Teams and O365 suite of products* Have a positive can:do attitude
Posted:
June 28 on Tip Top Job
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More About this Listing: CSC Planner
CSC Planner is a Human Resource Csc Planner Job located in Grimsby LIN. Find other listings like CSC Planner by searching Oodle for Human Resource Csc Planner Jobs.
CSC Planner is a Human Resource Csc Planner Job located in Grimsby LIN. Find other listings like CSC Planner by searching Oodle for Human Resource Csc Planner Jobs.