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Virtual Desktop Engineer | Engineer in Engineering Job in London LND | 7316448463

This listing was posted on iSmartRecruit.

Virtual Desktop Engineer

Location:
London, Gt Lon
Description:

Job Title: Virtual Desktop Engineer Location: London UK Duration: 6-month contract with Inside IR35 Working mode: Hybrid/Remote JobSummary : The Virtual Desktop Engineer (Level 3) is responsible for managing and maintaining the highest level ofsupport. This role involves troubleshooting complex issues, ensuring system reliability, and implementing advanced solutions to optimize the performance and security of the Virtual Desktops. Key Responsibilities : -Advanced Troubleshooting:Handle escalated issues from Level 2supportteams on Horizon, providing expert analysis and resolution of complex technical problems related to the Virtual Desktops & all associated aspects (DEM, AppVolume, etc...). -System Maintenance:Perform regular maintenance and updates on the Virtual Desktops, including patch management and configuration changes. -Performance Optimization:Monitor and analyze Virtual Desktops performance metrics to identify areas for improvement or issues -Security Management:Ensure the Virtual Desktops adhere to Airbus security policies. -Incident / Problem / /Request / Change Management:Manage critical incidentsensuring timely resolution, and communication with stakeholders, managing proactive & reactive problem cases, and managing requests & changes opened by the team or by the business within the timeframe negotiated. -Documentation:Maintain comprehensive documentation of system configurations, processes, and troubleshooting procedures. -Collaboration:Work closely with other teams, to ensure the availability of the Virtual Desktops Technology : -Virtualisation:VMware vSphere with HCI integration [vSan] (intermediate knowledge), VMware Horizon (strong knowledge), VMware AppVolume with writable (strong knowledge), VMware DEM (strong knowledge), VMware Workspace One (basic knowledge) -OS :Microsoft Windows 10 / 11 (strong knowledge), Linux RHEL (basic knowledge) -Monitoring:Centreon (basic knowledge), Control Up (basic knowledge) -Network:global (basic knowledge) -Automation: Powershell (intermediate knowledge), Powercli (intermediate knowledge), vRO - Orchestrator (basic knowledge) & Ansible (basic knowledge) Process & Methods :ITIL, Agile Soft skills :curious, rigorous, good communication,responsiveness, results-oriented, autonomous
Posted:
June 28 on iSmartRecruit
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