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Restaurant Manager | Restaurant Manager in Restaurant & Food Service Job Job | 7315343006

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Restaurant Manager

Description:

Job Title: Restaurant Manager Location: Hampstead Heath Salary: GBP35,000 on a 40:hour basis + Elysian Benefit Package Job type: Full Time, Permanent role (may consider Part time) Elysian Residences is a UK business, specialising in the development and operation of luxury retirement communities. At Elysian, we offer a premium service and care provision that, until recently, could only be found in countries such as the USA, Canada, Australia, and New Zealand. The role: Elysian Residences, renowned for its commitment to creating exceptional living environment. We are actively seeking a passionate and experienced restaurant manager to spearhead the food and beverage offering at The Oren. Responsible for the entire Food and Beverage operation including training of service staff, the organization and cleanliness throughout the entire food service operation. Provides high service standards that assures residents, guests, and family members satisfaction including in:apartment dining and special events. Meets all company policies and procedures. Maintains all department expenses with:in the budgeted guidelines based on census in accordance with all company standards and operating procedures. Promotes resident satisfaction through understanding their preferences. Trains and develops staff for growth and opportunity to meet the demand of qualified employees needed for continued company success Key Responsibilities and Accountabilities: Services Provision: * Trains, directs and schedules food and beverage staff. Responsible for maintaining labour hours as determined by budget * Provide written and verbal performance evaluations/Reviews * Set objectives and accomplish them in a timely manner * Supervises and practices, meet, seat, and greet protocol while using resident and guest names whenever possible * Supervises all aspects of Food and Beverage operations including mis:en:place, service, cleanliness, opening/closing procedures, customer service, quality and standards * Hands on operator * Communicates clearly with kitchen staff to meet resident requests and exceptional service standards * Recognizes performance issues and provides corrective solutions * Maintains china, glass, linen, and small wares inventory * Attends weekly department head meetings * Inspects all food and beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary * Checks the food and beverage outlets reservation lists, arrival list, events guest list, and VIP list to ensure that own staff is aware of VIP guests and service volumes * Audits food and beverage services and quality on a regular basis and develops and implements strategies to improve results * Plans and co:ordinates in:house activities and package plans with Head Chef, Sales and Front of House Manager * Approves all wine purchasing, and other food and beverage items in accordance with corporate quality standards * Promote the brand in the local community through word:of:mouth and restaurant events * Implement policies and protocols that will maintain future restaurant operations Miscellaneous: * Assists colleagues to perform similar or related jobs when necessary * Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently * Accepts flexible work schedule necessary for uninterrupted service to all guests * Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual * Continuously seeks to endeavour and improve the departments efficient operation, and knowledge of own job function * Is well updated on, and possesses solid knowledge of the following: Community fire, bomb and emergency procedures and Community and safety policies and procedures Customer Service: * Interacts in a positive, empathetic manner with seniors, their fam
Posted:
June 27 on Tip Top Job
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