MaxAd Recruitment Ltd
This listing was posted on Careers4a.
Operations Advisor
Description:
£24,500 + Hybrid Working + Great Benefits In order to ensure a consistent, gold standard service is delivered to each of our client's highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities Maintain accurate and up-to-date customer records at all timesDistribute marketing material for appropriate servicesRespond to queries regarding appropriate services from prospective customersProvide quotations for appropriate services to prospective new customersRegularly update customer contract schedules with Dosimetry informationFile all customer contract details appropriatelyAnswer phone call queries received and provide first-line customer service support for Dosimetry and RPA queriesRecord all queries received, either by telephone or email, on the CE DatabaseLiaise with suppliers over delivery, administration and reporting of dosimeters where requiredAssist in the establishment and implementation of business unit appropriate services/proceduresAssist with any appropriate invoicing queries and respond to customers in a timely manner.Contact all customers who do not pay within the agreed contractual time frames to request prompt paymentSend appropriate correspondence to non-paying customersContribute to the Company R&D programme, where requiredAssist with training new staff within the team Skills & Experience Previous experience in a customer focussed roleProficiency in Microsoft Office applications including Word and Excel.Able to demonstrate the ability to work as part of a teamGood interpersonal skillsGood problem-solving skillsAble to pivot quickly in response to changing prioritiesKnowledge of warehouse operations – desirableAn understanding of scientific terminology - desirable This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now
Company:
Maxad Recruitment
Posted:
June 26 on Careers4a
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Careers4a
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Operations Advisor
Operations Advisor is a Human Resource Operations Advisor Job at Maxad Recruitment located in United Kingdom. Find other listings like Operations Advisor by searching Oodle for Human Resource Operations Advisor Jobs.
Operations Advisor is a Human Resource Operations Advisor Job at Maxad Recruitment located in United Kingdom. Find other listings like Operations Advisor by searching Oodle for Human Resource Operations Advisor Jobs.