Service Care Solutions Ltd
This listing was posted on Careers4a.
Enquiries Administrator
Description:
Are you a Healthcare Administrator seeking a new challenge Do you have previous experience working within an Inbound Enquiries TeamService Care Solutions are pleased to present an exciting opportunity supporting our established client to recruit an experienced Enquiries Administrator for a Permanent opportunity in the Lincolnshire area. The successful candidate will be a self-motivated patient-centric individual with a passion for maintaining excellent communication skills whilst having the ability to manage day-to-day administrative tasks. Our Client are a private healthcare provider specialising in the assessment, diagnosis and treatment of ADHD, providing services both in-person and remotely on a national scale. The service is patient-focused and provides a world class service to their patients. Job Purpose: Enquiries Administrator Pay: £25,521 per annum rising to £27,040 after successful 6 month probationary periodBonus: £150 Welcome Bonus, paid via Service Care SolutionsLocation: Lincoln, LincolnshireWorking Hours: Monday to Friday - 11:00am-19:00pm / Saturdays – 09:00am-15:00pm FlexibleContract: 5 Days / 40 Hours per Week includes Paid Lunch BreaksThe post holder will work as part of the specialist team providing world class patient service to patients and key stakeholders. Key Responsibilities: Responding to Inbound enquiries from our existing patients by telephone, social media, email and Live-ChatSupporting existing patients with their queries relating to their current treatmentEnsuring patient satisfaction and the accuracy of the advice givenLiaising with the clinical team to help with patient enquiriesContinuous Professional Development CPD is expected, and the post holder should expect to have responsibility for their learning whilst also engaging in CPD eventsTo be able to work to a daily structure whilst also adaptable to changeBeing part of a vibrant team that puts the patient at the core of everything you do Essential Competent using computers including MS Office, OutlookPrevious experience in telephone-based role Benefits Intrinsic reward of being part of a team that helps people through their individual patient journeyProvided high specification IT including as a minimum: Laptop & Secure VOIP desktop phoneMonthly Payroll£250 training allowanceExcellent pay ratesExceptional referral bonusesSpecialists mental health consultants offering single point of contactFrequent notifications for upcoming opportunities via text and emailPAYE payment options availableNationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.FREE DBS disclosures provided via fast track online servicesAccess to our resource; a 4-berth static caravan located in the Peak District, free for the use of our staff providing respite, a chance to ‘take time out’ or just to have a free vacation in a super location Bonuses Welcome Bonus - £150Referral Bonus – up to £750Agency Switch Bonus - £150 Terms and conditions apply. The listed bonuses are paid via Service Care Solutions.
Company:
Service Care Solutions
Posted:
June 25 on Careers4a
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More About this Listing: Enquiries Administrator
Enquiries Administrator is a Clerical Administrator Job at Service Care Solutions located in United Kingdom. Find other listings like Enquiries Administrator by searching Oodle for Clerical Administrator Jobs.
Enquiries Administrator is a Clerical Administrator Job at Service Care Solutions located in United Kingdom. Find other listings like Enquiries Administrator by searching Oodle for Clerical Administrator Jobs.