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Consumer Services Coordinator (German Speaking) | Consumer Services Coordinator in Human Resource 1

This listing was posted on Tip Top Job.

Consumer Services Coordinator (German Speaking)

Location:
Newquay, Cornwall
Description:

Job Title: Consumer Services Coordinator (German Speaking) Location: Newquay Salary: Competitive Job type: Full time, Permanent Moose Toys is seeking a Consumer Services Coordinator (German Speaking) to join our Team in Cornwall. About us: Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades. * Were a family * We dream Big * We love Diversity * Were always Learning * We prioritise Wellbeing * We give back in a big way * Were serious about Sustainability * We bring the Fun We are Super proud to be recognised by Great Place To Work as being one of the: * Consecutively recognised for being a UKS Best Workplace 2024, to include best work places for women and wellbeing. * Not to mention all our fabulous global toy industry awards, most recently Innovative Toy of the Year for our Little Live Pets Mama Surprise, (TOTY) awards : otherwise known as the Oscars of the Toy Industry. Innovation powerhouse The Role: Workdays: Monday to Friday 09:00:17:00 +Hybrid +Flexi. Please note that work over the Christmas period is required for this position. Moose Toys are looking for an experienced Consumer Services Coordinator with German, plus English language skills, to join the Cornwall based team. We are keen to hear from those with excellent customer service and communication skills, outstanding attention to detail, a proactive approach and excellent IT skills. Experience and Qualifications * Fluent English and German language skills are essential. Spanish skills are desirable. * Previous experience in an office:based customer service role * Communicates with clarity, expressing information and key points clearly * Establishes strong, positive relationships with customers and employees * Extremely IT literate (Email and Excel essential) * Excellent collaborator who relates to others in a confident and relaxed manner * Stimulated by working in a fast:paced office environment and delivering to deadlines * Outstanding attention to detail and accurate reporting * Willingness to resolve anomalies through investigation and problem solving * Results driven, setting high standards for quality and customer satisfaction Perks and Benefits: We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and recognition programs including: * Our contracts are Monday to Friday, 40 hours per week (1/2 hour paid lunch break). * Hybrid :We offer work from home 2 set days a week depending on business needs. * We run a non:contractual flexi hours scheme whereby our core working hours are 10:00 : 15:00 (Monday to Friday). The additional hours are made up flexibly across the week. * Company Pension Contribution : 3 after 3 months service * Life Assurance and Income Protection Policy * Enhanced Holiday, 25 days plus the bank holidays. After 3 years employment this increases by 1 day a year up to a max of 28 days * Flexible holiday options with our Buy, Borrow, Carry Over and Give Back Holiday Policy. * Public Holiday : Flexible Leave Swap Day * Enhanced Maternity / Adoption and Shared Paternity Pay * Study Assistance and Study Leave * Mental Health and Wellness leave * Wellbeing program * Gym and Cycle Schemes * Free eye test vouchers * Bring your pet to work days * Employee of the Month and Year awards * Lively social event calendar to include; beach BBQs, Ice cream vans, family friendly events and epic Christmas parties * Opportunity to join our charity and sustainability teams with paid volunteer leave or become a champion for diversity and inclusion via our D and I committee * Every Moosie has Megamoose potential in our eyes
Posted:
June 24 on Tip Top Job
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More About this Listing: Consumer Services Coordinator (German Speaking)
Consumer Services Coordinator (German Speaking) is a Human Resource Consumer Services Coordinator Job located in Newquay CON. Find other listings like Consumer Services Coordinator (German Speaking) by searching Oodle for Human Resource Consumer Services Coordinator Jobs.