Supertemps Limited
This listing was posted on Careers4a.
Customer Advisor
Description:
Join an industry leading organisation who pride themselves on a reputation for excellent service, and putting their customer at the heart of everything they do. Elevate your career while making a meaningful impact on the customer experience with this exciting opportunity. In this Contact Centre Advisor role, you will be:Making outbound telephone courtesy calls reminding customers of their appointments, and cancelling, rescheduling other appointments as well as receiving inbound telephone queries Ensuring all customer contact is recorded accurately and correctly using bespoke CRM systemsHandling customers dissatisfaction with appropriate levels of empathy and professionalism, escalating when appropriateOther additional duties to support priorities of the Customer Engagement CentreWe would love to hear from you if you have the following: Ability to pick up/utilise systems/software very quickly CRM, call software etcRemain cool under pressureExcellent phone skills and complaint handling ability Worked in a similar environment Strong attention to detail and accuracy This is a temporary role for a period 2 months initially however could be extended. Working full time, Monday to Friday. You'll be on an hourly rate of £11.44 per hour + holiday pay PLUS discount off your Ffit Conwy membership. This role is based in their new modern offices in the centre of Llandudno and is accessible using public transport. If this role sounds like the perfect role for you, please contact Shannon or Jodie today
Company:
Supertemps
Posted:
June 21 on Careers4a
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Careers4a
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Advisor
Customer Advisor is a Customer Service Customer Care Advisor Job at Supertemps located in United Kingdom. Find other listings like Customer Advisor by searching Oodle for Customer Service Customer Care Advisor Jobs.
Customer Advisor is a Customer Service Customer Care Advisor Job at Supertemps located in United Kingdom. Find other listings like Customer Advisor by searching Oodle for Customer Service Customer Care Advisor Jobs.