This listing was posted on Tip Top Job.
ICT Network Specialist : Voice
Location:
Bridgend, Bridgend
Description:
Job Title: ICT Network Specialist : Voice Location: South Wales Police Headquarters, Bridgend, Wales Salary: GBP46,674 : GBP50,109 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting:edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join The Role: We are seeking a passionate, skilled, and motivated Voice Specialist to join our dynamic ICT team. As a Voice Specialist, you will design, implement, and maintain the organisations voice infrastructure. You will provide the technical resources necessary to support business continuity for a 24/7 emergency policing service and its external partners and you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. Responsibilities: * To maintain SWPs existing voice architecture * To design and implement SWPs voice architecture for the future * Optimise voice performance and ensure high availability. * Monitor the network voice usage, discuss network voice requirements with stakeholders and recommend and implement network voice upgrades and enhancements to voice architecture * Troubleshoot and resolve complex network voice issues, collaborating with other ICT teams and external vendors when necessary. * Conduct network voice assessments and audits to identify vulnerabilities and recommend and implement necessary security measures. * Manage network voice documentation, including network diagrams, configurations, and procedures. * Collaborate with cross functional teams to plan, implement and support network voice related projects. Requirements: * Must possess any of the following: * A bachelors degree in an ICT related subject * Demonstratable equivalent skills or experience in voice networking * Proven experience as an ICT Network Voice Specialist or in a similar role. * In depth knowledge of VOIP and PBX systems and other voice technologies. * Must have experience of designing, installing, and managing an on:premise and or cloud:hybrid network voice VOIP/PBX infrastructure * Experience of installation and management of contact centres * Must have experience of wired, wireless component hardware and soft telephony clients. * Must have experience of manage Datacentres and Remote sites telephony integration with the inclusion of SIP * Understanding of Network and Voice protocols * Knowledge and or experience of using Teams Voice * Strong network voice analysis / problem solving and 3rd line troubleshooting skills * Understanding of network voice security principles and best practices. * Hands on experience with network voice management tools and network voice troubleshooting utilities. * Line management experience of voice engineers Where youll fit in: The ICT Network Specialist : Voice role works within the Technical Delivery section of the ICT Department and reports to the Infrastructure Manager. Benefits Include: * Training and professional development opportunities * Local Government Pension Scheme * 24 days Annual Leave increasing to 29 days after 5 years employment * Flexible working dependant of duties * Free on:site parking * On site fitness centre and canteen * Collaborative and supportive work environment. * Cycle to work scheme * Wellness programmes * SWP Diolch Vectis and Blue light
Posted:
June 20 on Tip Top Job
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More About this Listing: ICT Network Specialist : Voice
ICT Network Specialist : Voice is a Technology Network Specialist Job located in Bridgend BGE. Find other listings like ICT Network Specialist : Voice by searching Oodle for Technology Network Specialist Jobs.
ICT Network Specialist : Voice is a Technology Network Specialist Job located in Bridgend BGE. Find other listings like ICT Network Specialist : Voice by searching Oodle for Technology Network Specialist Jobs.