This listing was posted on Contact RH.
Coordinator - Order Taker Room Service
Location:
London, Gt Lon
Description:
Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the city’s most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade.The Peninsula London is pleased to announce that we seek a Coordinator - Order Taker to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels. * An exceptional opportunity to join our high-profile flagship hotel in London* Market-leading remuneration, service charge, and attractive benefits * Join our award-winning group, working alongside a highly experienced team Key Accountabilities * Perform pre-service and after-service procedures as per standard, handle guest inquiries, complaints and special requests promptly and professionally with the support of the supervisors and managers.* Clearly follow all data entry standards when receiving guest orders and requests from different mediums and phone calls, ensure understanding and accuracy in following the sequence of service.* Have exceptional menu knowledge with special focus on preferences and allergens. Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service, while complying with health and safety regulations.* Utilise the POS system, reservation system and hotel applications, process payments and ensure accuracy as per policies and procedures in place.* Ensure proper ordering, receiving, storing, delivering and circulation of service requirements, amenities, minibar requirements and inventory, while practicing accountability.* Attend and participate at all scheduled meetings and trainings. General Requirements * Prior experience in similar role within a Luxury Environment. * Good knowledge of food and beverage.* Friendly and positive.* Excellent time management and organization, and highly adaptable.* Flexibility and capability of working under pressure. At the Peninsula London, we look after: Your financial wellbeing:* Excellent salary package * Generous service charge distributed equitably to all colleagues* Life Insurance* Enhanced company contribution on pension plan Your medical care:* Medical cash plans including optical and dental coverage* Enhanced maternity and paternity leave plan Your daily health routine:* State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room* Colleague restaurant with healthy and balanced 24/7 food offerings* On-site occupational health and safety nurse and wellbeing education sessions Other perks:* High street and online shopping discounts* Rewards and recognition initiatives* Dry cleaning for uniforms and work attire We are delighted to receive your CV and will liaise with suitable candidates directly.
Company:
The Peninsula London
Posted:
June 12 on Contact RH
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Contact RH
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Coordinator - Order Taker Room Service
Coordinator - Order Taker Room Service is a Jobs Coordinator - Order Taker Room Job at The Peninsula London located in London LND. Find other listings like Coordinator - Order Taker Room Service by searching Oodle for Jobs Coordinator - Order Taker Room Jobs.
Coordinator - Order Taker Room Service is a Jobs Coordinator - Order Taker Room Job at The Peninsula London located in London LND. Find other listings like Coordinator - Order Taker Room Service by searching Oodle for Jobs Coordinator - Order Taker Room Jobs.