This listing was posted on Manatal ATS.
Contact Centre Advisor
Location:
Westminster, Gt Lon
Description:
We are working closely alongside a Local Authority in Westminster to assist with the appointment of a Contact Centre Advisor , on a 3- month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.42 - £21.83 per Hour Responsibilities: Be the first point of contact for customers making requests or enquiries through a variety of channels. (phone, email ,social media, f2f ) Present an empathetic approach to supporting customers with support needs. Have a focus on delivering suitable outcomes for customer enquiries focusing on swift resolutions. Answering inbound calls within Service level agreement Experience in making outbound calls to customers maintaining the highest standard of customer care. Requirements: Ability to prioritise own workload with high standard of organisational skills. Able to collect and present data clearly. Ability to use CRM, and strong knowledge of IT software packages including Excel Contact centre experience. Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. #RQ1274131
Company:
Brackenberry
Posted:
June 12 on Manatal ATS
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More About this Listing: Contact Centre Advisor
Contact Centre Advisor is a Jobs Contact Centre Advisor Job at Brackenberry located in Westminster LND. Find other listings like Contact Centre Advisor by searching Oodle for Jobs Contact Centre Advisor Jobs.
Contact Centre Advisor is a Jobs Contact Centre Advisor Job at Brackenberry located in Westminster LND. Find other listings like Contact Centre Advisor by searching Oodle for Jobs Contact Centre Advisor Jobs.