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SEND Complaints Officer | Send Complaints Officer in Job Job at Brackenberry in Worcester HAW | 721

This listing was posted on Manatal ATS.

SEND Complaints Officer

Location:
Worcester, Hereford & Worcs
Description:

We are working closely alongside a Local Authority in Worcester to assist with the appointment of a SEND Complaints Officer, on a 3 -month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £16.67 - £20.85 per hour Responsibilities: To receive representations concerning SEND Services and to assist in seeking the resolution of complaints at the earliest possible opportunity in the process To operate the SEND complaints procedure Undertake Stage 1 Complaint Investigations independently of SEND Services and produce written responses to complainants, with recommended actions & resolutions, within required timescales To implement a system which ensures that recommendations made as part of a complaint investigations are progressed and completed within required timescales To work with the service when Complaints progress to Stage 2 or the LGO to ensure we evidence our responses and resolutions To work with the service to develop practice to implement learning from Complaints Qualification: An appropriate professional qualification from a discipline represented in local government A qualification in SEND and evidence of significant and extensive experience Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.#RQ1274592
Company:
Brackenberry
Posted:
June 12 on Manatal ATS
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