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Housing Solutions Officer
Location:
Islington, Gt Lon
Description:
We are working closely alongside a Local Authority in Islington to assist with the appointment of a Housing Solutions Officer, on a 3- month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £22.00 - £28.81 per hour Responsibilities: To deal with and difficult housing enquiries in order to ensure all customers have a positive experience and receive the right answer first time with consistent high quality. To provide clients with a written record of the advice and guidance provided, along with actions agreed, so serving to pilot the Personalise Housing Plans. To provide appropriate basic advice and assistance on all matters of housing entitlement, eligibility and priority need for social housing. To ensure customers receive correspondence written in plain English which takes account of any special requirements and conforms to Islingtons write first time and customer service standards. To ensure wherever possible by intervention, referral, advice, advocacy and joint working that homelessness is prevented by ensuring the broadest range of housing options is available to customers. To follow the departments procedures and protocols for the effective liaison and discharging statutory joint obligations. Required Experience: Experience of dealing with the public providing practical advice in a housing and welfare, to include administrative experience. Experience of working in a multi-cultural, inner city environment. Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K This role requires an enhanced DBS Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service. #RQ1288441
Company:
Brackenberry
Posted:
June 12 on Manatal ATS
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More About this Listing: Housing Solutions Officer
Housing Solutions Officer is a Jobs Housing Solutions Officer Job at Brackenberry located in Islington LND. Find other listings like Housing Solutions Officer by searching Oodle for Jobs Housing Solutions Officer Jobs.
Housing Solutions Officer is a Jobs Housing Solutions Officer Job at Brackenberry located in Islington LND. Find other listings like Housing Solutions Officer by searching Oodle for Jobs Housing Solutions Officer Jobs.