McGinley Support Services
This listing was posted on Careers4a.
Customer Service / Service Desk Assistant
Description:
Customer Service / Service Desk Assistant Up to £12.30 per hour £24,000 per annum Initial 3 month temporary contract starting ASAPPosition is based in Halifax Working for a fantastic global software company we are looking for an experienced Customer Service Assistant to join the team ASAP.Customer Service / Service Desk Assistant Up to £12.30 per hour £24,000 per annum Initial 3 month temporary contract starting ASAPPosition is based in Halifax Working for a fantastic global software company we are looking for an experienced Customer Service Assistant to join the team ASAP. This is an initial 3 month temporary role and the reason for the role is to support on an upcoming project. The role is working Monday to Friday 9am – 5:30pm. Initially the role will be fully on-site at their offices in Halifax but once you are up to speed this could move to a hybrid model. The role will be: Answer phone calls that come into the Service Desk and create incident tickets from those callsCreate incident records from inbound emails and triaging tickets as they come inOutbound calling to book customers into a migration briefing for the new projectLog customer complaints and ensure these are followed up and the very best service is provided to all customers at all times Skill and experience required: The ideal candidate will have previous experience within a Customer Service role, especially dealing with customer complaints or unhappy customersConfident telephone manner and take pride in the customer service they provide
Company:
McGinley Support Services
Posted:
June 11 on Careers4a
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More About this Listing: Customer Service / Service Desk Assistant
Customer Service / Service Desk Assistant is a Customer Service Customer Service Representative Job at McGinley Support Services located in United Kingdom. Find other listings like Customer Service / Service Desk Assistant by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service / Service Desk Assistant is a Customer Service Customer Service Representative Job at McGinley Support Services located in United Kingdom. Find other listings like Customer Service / Service Desk Assistant by searching Oodle for Customer Service Customer Service Representative Jobs.