PROMAN
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Customer service Advisor
Description:
Customer Service AdvisorTemporary On-GoingMonday – Friday08:30 – 17:00£12.82 p/hBury You must be available for an immediate start Proman is working with a leading manufacturing business to appoint an experienced Customer Service Advisor, on a temporary on-going basis in Bury.Customer Service AdvisorThe purpose of the Customer Service Advisor will be to monitor and maintain customer mailboxes and respond in a timely manner. Experience of multiple mailboxes is essential for this role.Customer Service AdvisorBenefitsFree parkingClose to amenitiesPotential for hybrid working once fully trainedCustomer Service AdvisorMain duties and responsibilities:Responding to customer queriesInvestigating disputes missing order, missing boxes on delivery, pricing errors etcManaging the categorisation of the mailbox we have all customer queries across all brands coming into a central mailbox, so categorising frequently is essential to ensure the correct team member is picking up the queryGood written communication essentialKnowledge of Microsoft Office packages in particular Outlook & Excel essentialThe CandidateCustomer Service experience essentialExperience of managing multiple mailboxes and responding to emails is essentialAbility to write own responses to email essentialCustomer Service AdvisorPROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.View our latest jobs today on our website http://www.proman-uk.com/ and follow us on LinkedIn.ComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swissMany Thanks
Company:
Proman
Posted:
June 4 on Careers4a
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More About this Listing: Customer service Advisor
Customer service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Proman located in United Kingdom. Find other listings like Customer service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Proman located in United Kingdom. Find other listings like Customer service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.