Guest Services Manager Nights - Dresden | Manager in Executive Job at Corecruitment | 7286685424

COREcruitment

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Guest Services Manager Nights - Dresden

Description:

Position: Guest Services Manager NightsLocation: DresdenAbout Us: A well-recognized international hotel chain is seeking a Guest Services Manager Nights to join their newly refurbished hotel featuring the latest Gen4 bedrooms and public areas. This is an excellent opportunity to join a dynamic and guest-focused team in a supportive and enjoyable work environment.Key Responsibilities:Provide a warm welcome to guests and new employees, ensuring a positive experience.Serve as the Manager on duty, overseeing the entire hotel during the night shift.Ensure Team Members are properly positioned and support their coaching and development.Act as the go-to person for Team Members needing guidance, maintaining a nurturing and calm demeanor under pressure.Handle a variety of tasks, including checking guests in and out, serving behind the bar, preparing food for breakfast service, and managing the 24-hour F&B menu.Perform night audits and corridor checks to ensure guest safety and well-being.Support the Hotel Operations Manager in achieving the company’s goal of creating a rewarding workplace and exceptional guest experience, focusing on continuous improvement.Qualifications:Previous experience leading a team in a customer service environment.Strong leadership and team management skills.Excellent communication and problem-solving abilities.Ability to remain calm and composed under pressure.Flexibility to handle various tasks and roles as needed.Preferred Skills:Experience in the hospitality industry is a plus, but not required.Ability to perform night audits and ensure guest safety.What We Offer:Substantial employee discount at 5,000+ hotels worldwide.26 days holiday allowance.100 covered job transportation tickets.Probationary bonus.Employee referral program with up to £500 payout.Employee of the Quarter programs and an annual awards ceremony.Free meal on duty.Friends and family hotel discounts.How to Apply:further details, apply today or send your CV to XXXX@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach outhttp://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment

Company:

Corecruitment

Posted:

May 31 on Careers4a

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