Service Care Solutions Ltd
This listing was posted on Careers4a.
Customer Services Assistant
Description:
Job Title: Customer Services Assistant Salary: £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Nuneaton, CV11 Start Date: ASAPWe are looking for a dedicated and customer-focused individual to join our client’s team as a Customer Services Assistant.Job Title: Customer Services Assistant Salary: £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Nuneaton, CV11 Start Date: ASAPWe are looking for a dedicated and customer-focused individual to join our client’s team as a Customer Services Assistant. In this role, you will play a crucial part in ensuring that our customers receive high-quality service at the first point of contact. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply. Key Duties and Responsibilities: Provide a first point of contact for visitors to the Customer Service Centre.Resolve customer enquiries received electronically and by post.Assist visitors in using self-service facilities, such as internet terminals within the Customer Service Centre.Utilize CRM and other systems to maintain high standards of customer service and accuracy of information.Update customers on the progress of their enquiries or service requests.Maintain good working relationships with department specialists and act as an advocate for the customer.Ensure compliance with Data Protection and Freedom of Information legislation.Participate in team and unit meetings, supporting colleagues and sharing information.Maintain reception areas and interview rooms to an excellent standard, ensuring leaflet supplies are updated.Operate the switchboard and other telephony systems. Requirements: Recent experience of working with the public and/or customers.Good planning and personal organisation skills.Effective communication skills face-to-face, over the telephone, and in writing.Ability to use basic computer software such as Microsoft Office, Internet Explorer, and email. If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to XXXX@servicecare.org.uk
Company:
Service Care Solutions
Posted:
May 31 on Careers4a
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More About this Listing: Customer Services Assistant
Customer Services Assistant is a Customer Service Customer Service Representative Job at Service Care Solutions located in United Kingdom. Find other listings like Customer Services Assistant by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Services Assistant is a Customer Service Customer Service Representative Job at Service Care Solutions located in United Kingdom. Find other listings like Customer Services Assistant by searching Oodle for Customer Service Customer Service Representative Jobs.