Zest Business Group
This listing was posted on Careers4a.
Optical Assistant
Description:
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome. To ensure that departmental KPI's are met on a daily/monthly basis.To provide technical information regarding frames and lenses to OpticiansWhen applicable, to supply advice on the dispensing of glasses in order to resolve queries from practicesTo build a rapport with key clientsTo deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.To fully interact with the supply chain across the relevant sitesTo support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call' Optical Customer Service Advisor – Requirements Previous experience of working as an Optical AssistantAttention to detailOrganisedAble to build rapportGood at multitaskingExcellent customer service skills Optical Customer Service Advisor – Package Working 37.5 hours a weekMonday to Friday 9am to 5pmSalary is between £20,000 to £23,000 This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.
Company:
Zest Business Group
Posted:
May 23 on Careers4a
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More About this Listing: Optical Assistant
Optical Assistant is a Clerical Assistant Job at Zest Business Group located in United Kingdom. Find other listings like Optical Assistant by searching Oodle for Clerical Assistant Jobs.
Optical Assistant is a Clerical Assistant Job at Zest Business Group located in United Kingdom. Find other listings like Optical Assistant by searching Oodle for Clerical Assistant Jobs.