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Complaints Officer | Complaints Officer in Human Resource Job at Service Care Solutions | 727658931

Service Care Solutions Ltd

This listing was posted on Careers4a.

Complaints Officer

Description:

Job title – Complaints Officer Location – Liverpool Contract – Temporary – 3 Months Start Date: ASAP Pay Rate: £21.05 Umbrella p/hJob Description:Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team.Job title – Complaints Officer Location – Liverpool Contract – Temporary – 3 Months Start Date: ASAP Pay Rate: £21.05 Umbrella p/hJob Description:Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team. As a Complaints Officer, you will be responsible for managing and resolving complaints from customers in a timely and efficient manner. This role requires excellent communication skills, attention to detail and the ability to work under pressure.Key Responsibilities: Handle and resolve customer complaints in a professional and timely mannerInvestigate complaints thoroughly and provide appropriate solutionsEnsure all complaints are logged and tracked accuratelyProvide regular reports on complaints and resolutions to managementEnsure compliance with company policies and procedures Requirements: Previous experience in a complaints handling roleExcellent communication and interpersonal skillsAbility to work under pressure and meet deadlinesStrong attention to detail and problem-solving skillsExperience in a customer service environmentProficient in Microsoft Office If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 XXXXXX or send an email to XXXX@servicecare.org.uk
Company:
Service Care Solutions
Posted:
May 20 on Careers4a
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Complaints Officer is a Human Resource Complaints Officer Job at Service Care Solutions located in United Kingdom. Find other listings like Complaints Officer by searching Oodle for Human Resource Complaints Officer Jobs.