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Housing Operations Officer
Location:
Shefford, Beds
Description:
We are working closely alongside a Local Authority in Shefford to assist with the appointment of a Housing Operations Officer , on a 2-month contract , highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £18.46 - £22.97 per hour Responsibilities: To provide comprehensive business support to the Housing Maintenance team by leading on, managing, and responding (as key point of contact) to Housing Property related customer complaints. You will explore the circumstance of the complaints, prepare responses, and to support managers in responding the complaints and making service improvements or changes to address the issues arising. You will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams, and creating solutions to achieve positive outcomes. You will liaise with other Council services in respect of issues raised during complaint investigations, including the Councils Legal Service, Finance, Highways, Public Protection and Community Safety . You will be responsible for ensuring data and records are accurate to aid management and strategic decision making Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.#RQ1269000
Company:
Brackenberry
Posted:
May 17 on Manatal ATS
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More About this Listing: Housing Operations Officer
Housing Operations Officer is a Jobs Housing Operations Officer Job at Brackenberry located in Shefford BDF. Find other listings like Housing Operations Officer by searching Oodle for Jobs Housing Operations Officer Jobs.
Housing Operations Officer is a Jobs Housing Operations Officer Job at Brackenberry located in Shefford BDF. Find other listings like Housing Operations Officer by searching Oodle for Jobs Housing Operations Officer Jobs.