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Housing Officer
Location:
Lambeth, Gt Lon
Description:
Position: Housing Officer Organisation: Wellington Mills Housing Co-opContract Details: 3 days per week (6 month fixed term contract with possibility to extend to one year)Salary: £17,472 - £18,720 pro rata About The Organisation: We are recruiting for a Housing Officer to join Wellington Mills Housing Co-op - a resident-run social housing organisation working in partnership with the London Borough of Lambeth. Responsible for managing 138 homes on a small, friendly central London estate set amongst attractive communal grounds and gardens, the Co-op works to provide safe, affordable, and well-maintained housing, while improving the overall quality of life for everyone who lives and works there.Wellington Mills takes a huge amount of pride in the homes it manages, and as Housing Officer you will deliver a range of tenant and leaseholder services to ensure the estate is kept clean, safe and well run.This is a hands-on role based in the local estate office that requires excellent customer service skills and a commitment to delivering an outstanding housing service to the local community. If you have experience in property management this is a great opportunity to join a well-run, successful social housing organisation. Job Overview: We are seeking an experienced, highly motivated and organised Housing Officer who will report to the Estates Director. You will help manage the day-to-day operations of the estate, ensuring that all properties are well-maintained and that the needs of residents are met. This is a part-time position, 3 days per week. Key Responsibilities: Rent and Service Charge collection and arrears recovery. Tenancy Management functions; dealing with voids, viewings, sign ups, terminations, ASB, tenancy checks (using Northgate), logging repairs Carry out estate inspections and deal with issues that arise. Assist the Estate Director in managing the cleaning, grounds maintenance and repairs contracts. Deal with complaints and requests for information. Ensure accurate keeping of records and log sheets. Manage communications with residents and committee members. Plan and coordinate social and community events for residents. Carry out welfare calls on vulnerable residents. General administration duties to ensure smooth running of the estate office. Produce reports for Board Meetings as required. Administer the sale of FOB keys and Garage access cards for residents. Assist with finance tasks including inputting invoices. You will need: Previous experience in property management/housing services. A good understanding of Tenant Management Organisations, and of current housing issues. Strong IT skills, particularly Northgate, Sage, Microsoft Office or similar. Ability to work with the minimum of supervision and with the confidence to carry out home visits alone. To be approachable, with a good telephone manner and interpersonal skills. Excellent written and verbal communication skills. Working knowledge of welfare benefits and housing legislation. Knowledge of income management and debt recovery (essential). Knowledge and experience of using the CHICS software (desirable). Good standard of education (minimum GCSE level). Benefits: - Competitive salary and pro rata benefits.- Flexible working hours.- A supportive and inclusive work environment.If you are passionate about providing high-quality housing services and making a positive impact in the community, then we want to hear from you. Please note the advert may close early if a suitable candidate is found so do not delay with your application.
Company:
Ocean Edge Executive Search
Posted:
May 17 on Manatal ATS
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More About this Listing: Housing Officer
Housing Officer is a Jobs Housing Officer Job at Ocean Edge Executive Search located in Lambeth LND. Find other listings like Housing Officer by searching Oodle for Jobs Housing Officer Jobs.
Housing Officer is a Jobs Housing Officer Job at Ocean Edge Executive Search located in Lambeth LND. Find other listings like Housing Officer by searching Oodle for Jobs Housing Officer Jobs.