Service Care Solutions Ltd
This listing was posted on Careers4a.
Recovery and Arrears Administrator
Description:
The Recovery and Arrears Administrator will be responsible for assisting and supporting the Income Team in delivering an effective and customer-focused service to all stakeholders. The role involves gathering and recording accurate and reliable information to enable the Income and Recovery team to provide a professional and accurate service.Job Title – Recovery and Arrears Administrator Location – Seaham, SR7Contract – Temp 12 weekHours – 37Role summary – The Recovery and Arrears Administrator will be responsible for assisting and supporting the Income Team in delivering an effective and customer-focused service to all stakeholders. The role involves gathering and recording accurate and reliable information to enable the Income and Recovery team to provide a professional and accurate service.Key Responsibilities: Assist with preparation of accurate and timely informationUpdate the housing management and other systems used in the service as and when required ensuring the accuracy of information held thereinSupport the team in contacting tenants in the delivery of an effective income and recovery serviceMake outbound and take inbound calls as requiredEnsure policies and procedures are followedAssist with the collation and reporting of performance informationPromote and maintain excellent customer relationships, adopting a customer-focused approach at all times and support the team in the development of the serviceBe responsible for own professional and personal development Requirements: 5 GCSEs or equivalent including Maths and EnglishExperience of working in a team environmentExperience of managing rent arrears and income streamsExperience of working to deadlinesData Entry ExperienceExperience of working in a service delivery environmentExperience of the provision of advice and support to tenants on welfare benefitsExperience in the preparation of performance informationRetrieval of documentationCompetent IT skillsGood communication skillsKnowledge of the current welfare reforms issuesGood administrative and information technology skillsThe ability to manage workloads to meet tight deadlines to meet performance targetsAbility to deal with difficult situations in a professional manner If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to XXXX@servicecare.org.uk
Company:
Service Care Solutions
Posted:
May 14 on Careers4a
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More About this Listing: Recovery and Arrears Administrator
Recovery and Arrears Administrator is a Clerical Administrator Job at Service Care Solutions located in United Kingdom. Find other listings like Recovery and Arrears Administrator by searching Oodle for Clerical Administrator Jobs.
Recovery and Arrears Administrator is a Clerical Administrator Job at Service Care Solutions located in United Kingdom. Find other listings like Recovery and Arrears Administrator by searching Oodle for Clerical Administrator Jobs.