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Customer Service and Logistics Intern 12 Month FTC
Description:
No Relocation Assistance Offered159595 : Surrey, England, United Kingdom Who We AreColgate:Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition. We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health. If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team Location: Woking Region: Northern Europe Hub Duration: 12 Month Contract Reporting to: Director CS and L UK and Nordics Why Work For Hills Pet Nutrition: :The learning and development opportunities:You will refine your commercial mind:set and continue to learn new skills working closely with a cross:functional team giving you exposure to all local market departments.:The challenge and variety: You will operate in a fast paced operational environment, directly impacting the day:to:day performance of the business, with personal accountability for your business.:The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.:The Hills Pet Nutrition Mission:To help enrich and lengthen the special relationships between people and their pets. Job purpose The role will handle the order to Invoice process within Hill's Best Practice standards on effectively supporting order to invoice fulfillment. Accountable for successful order management and supervising all aspects of the customer service process to assure timely deliveries to Customers. Handles the customer service relationship by serving as the primary contact point for communications related to orders and deliveries. Supports the day to day operations of the digital tools such as Hill's Loyalty Scheme, Hill's Staff Feeding Scheme and UK Online Vetshop. What you will do: :Responsible for supporting day to day Loyalty and Staff Feeding claims by customers:Liaise with customers or telephone (Claims management):Collaborate with internal Teams to investigate and resolve order management and delivery issues.:Use SAP order processing and fulfillment applications to handle and efficiently complete the order to invoice process while minimizing manual intervention.:Effectively support order to invoice fulfillment, including: New item launches, SKU transitions/substitutions, Prolonged stock issues, Investigate and resolve order management and delivery issues:Participate in promotional strategies on Hill's Vetshop:Daily admin tasks:Update weekly reports:Verify the cashback requests made from the Hills Loyalty Scheme customers Required Qualifcations and Competencies :A University Degree would be an advantage:Excellent computer literacy (Google Suite, Excel):High level of accuracy for entering data and attention to detail:Excellent time management skills:Great written and verbal communication skills:Planning and organization skills with ability the to prioritize workloads Our Commitment to SustainabilityWith the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act o
Posted:
May 1 on Tip Top Job
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More About this Listing: Customer Service and Logistics Intern 12 Month FTC
Customer Service and Logistics Intern 12 Month FTC is a Customer Service Customer Service Representative Job located in London LND. Find other listings like Customer Service and Logistics Intern 12 Month FTC by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service and Logistics Intern 12 Month FTC is a Customer Service Customer Service Representative Job located in London LND. Find other listings like Customer Service and Logistics Intern 12 Month FTC by searching Oodle for Customer Service Customer Service Representative Jobs.