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Transport Office Manager : Southampton
Location:
Lyndhurst, Hants
Description:
Transport Office Manager : Southampton Salary starting at GBP 35,721, with guaranteed time served pay increments, 10 bonus potential, 25 days annual leave and defined contribution pension scheme Full time, Permanent Southampton VOC, Marchwood Industrial Estate, SO40 4BX This is an exciting time to join Royal Mail as we're in the process of transforming towards a parcel led business. At the heart of this will be our National Distribution operation who move our parcels across a vast network throughout the UK. As a Transport Office Manager, you'll facilitate the effective running of our transport office in Southampton. What does the role involve?Reporting to the Distribution Manager, as a Transport Office Manager you will lead and inspire a front:line team of drivers of large goods vehicles (7.5tn and above). You'll professionalise distribution, ensuring operational work plans are achieved and that our pipeline optimises the flow of parcels and mail, while maintaining compliance with business policies, national work plan and Standard Operating Procedures. You will deliver results and a better service to our customers through your team by demonstrating trust in all colleagues. Using your excellent communication, influencing and stakeholder management skills, you'll build effective relationships with key stakeholders, both internally and externally. You will achieve this working closely alongside our trade union representatives, by working together and delivering a great service every day, we can provide a first:class customer experience. What skills and experience are we looking for?As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following: Leadership Focus: Ensures the basics are right, takes a one company approach, creates positive energy, implements strategy, takes account of relevant issues. Uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.People Focus: Understands the value of diversity and inclusion, uses delegation, coaching, empowerment and feedback, identifies and developing talent, collaborates, takes time to know and understand others needs and perspectives, ensures a supportive environment where achievements are recognised.Resilience Focus: Is approachable, provides re:assurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.Achievement Focus: Ensures best day every day by implementing standards of excellence, asks questions of others, shares learning, provides guidance. Builds confident teams using a coaching style and ensures others are held accountable. Uses resources to ensure delivery. Keeps promises. Is trusted by teams and colleagues.Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, makes rational and informed decisions, identifies improvements to ways of working across areas of the business, implements new processes and services to meet changing customer needs.Customer centric Focus: Implements a customer:first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end to end customer experience. Shift patterns:Working 4 days betweenThursday : Monday starting at 6am with a mix of 8 hour and 12 hour shifts.(Please note these are subject to change, flexibility is required due to the nature of the position) Application processIf you are interested in applying, please complete your application online and submit your current CV. Assessment pr
Posted:
April 6 on Tip Top Job
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More About this Listing: Transport Office Manager : Southampton
Transport Office Manager : Southampton is a Clerical Office Manager Job located in Lyndhurst HAM. Find other listings like Transport Office Manager : Southampton by searching Oodle for Clerical Office Manager Jobs.
Transport Office Manager : Southampton is a Clerical Office Manager Job located in Lyndhurst HAM. Find other listings like Transport Office Manager : Southampton by searching Oodle for Clerical Office Manager Jobs.