Just IT Recruitment
This listing was posted on Careers4a.
Senior 3rd Line Engineer
Description:
3rd Line Support Engineer Location: St Albans HybridSalary: £50,000 – £65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role About the company Our client is a Managed Service Provider firm based in St Albans.Position Overview The role will encompass both technical support and technical project delivery for clients nationwide.3rd Line Support Engineer Location: St Albans HybridSalary: £50,000 – £65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role About the company Our client is a Managed Service Provider firm based in St Albans.Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities • Manage client projects, ensuring adherence to scope, timelines, and budget.• Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets.• Conduct Technical Pre-sales, offering tailored solutions to clients.• Support internal systems for optimal business operation.• Guide clients through smooth onboarding/offboarding processes.• Coordinate with clients, internal teams, and third parties for project delivery.• Provide technical consultancy to address client challenges.• Conduct site surveys and maintain relevant documentation.• Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities• Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines.• Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server 2008-2019.• Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V.• Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts.• Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Company:
Just IT Recruitment
Posted:
April 4 on Careers4a
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More About this Listing: Senior 3rd Line Engineer
Senior 3rd Line Engineer is a Engineering Engineer Job at Just IT Recruitment located in United Kingdom. Find other listings like Senior 3rd Line Engineer by searching Oodle for Engineering Engineer Jobs.
Senior 3rd Line Engineer is a Engineering Engineer Job at Just IT Recruitment located in United Kingdom. Find other listings like Senior 3rd Line Engineer by searching Oodle for Engineering Engineer Jobs.