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Senior UC Engineer
Description:
Responsbilities: • Design and implementation of Microsoft Direct routing • Design and implementation of Microsoft calling and meetings • Integration with existing Cisco UC environment • Integration with Cisco VC meeting rooms • Work with vendors, clients, carriers and technical staff on implementation, optimization and security of Microsoft Teams • Carry out maintenance/upgrades on all Infrastructure • Own analysis of new technologies from start to finish • Carry out security review of infrastructure and applications • Research, analyze, recommend and implement new software, hardware, tools, systems and processes to provide state-of-the-art collaboration experience. • Document procedures and processes • Develop and maintain user guides, technical guides, project plans and any other system related documentation for respective system • Create knowledge base articles for support teams • Offer thoughts and solutions on improving current technology • Escalate issues to vendors • Provide metrics/reports for conferencing services • Ability to function in a fast-paced organization • Adhere to the design, programming and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Required skills: • Microsoft Certification (Teams Administrator/Teams Voice Engineer) • Ability to establish and maintain a client trust and confidence • Good written and verbal communication skills. • Good troubleshooting skills • Self-sufficient, can own an issue and work on it till completion • Basic knowledge of the financial services industry • Advanced knowledge of Microsoft Teams • Advanced knowledge of Direct Routing solution for Microsoft Teams • Advanced knowledge of Session Border Controllers (Cisco Cube/Audiocodes – deployment and configuration) • Advanced knowledge of SIP Trunking solutions • Understanding of Microsoft licensing and assignment • Experience with the following: Enterprise voice, PSTN Calling and Conferencing, Persistent Chat • Experience of recording solutions with Microsoft Teams • M365 and Modern Workplace technologies • Advanced knowledge of troubleshooting tools (WireShark etc) • Log analysis from Microsoft Teams client • Advanced knowledge of Call Quality Dashboard • Knowledge of H.323 & SIP Protocols • Knowledge of NAT & Firewall Traversal • Knowledge of VMware architecture • Knowledge of Microsoft Server environment (2012, 2016) • Knowledge of Citrix VDI environment • Knowledge of MAC OSX environment • Advanced knowledge of Microsoft Windows environment (Windows 10) • Knowledge of MobileIron (MDM) environment • Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS) • Experience with Microsoft Support (raising cases, escalating) Desirable skills: Knowledge of Enterprise Applications Knowledge of Azure permissions Advanced Excel skills Programming/Scripting experience (Visual Basic/Python/Powershell etc) Rest API knowledge (POSTMAN experience a plus) Documentation skills (Visio a plus) Application packaging and deployment
Posted:
January 16 on iSmartRecruit
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More About this Listing: Senior UC Engineer
Senior UC Engineer is a Engineering Engineer Job located in London LND. Find other listings like Senior UC Engineer by searching Oodle for Engineering Engineer Jobs.
Senior UC Engineer is a Engineering Engineer Job located in London LND. Find other listings like Senior UC Engineer by searching Oodle for Engineering Engineer Jobs.