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Store Manager | Store Manager in Retail Job at Aqumen Business Solutions in Leeds WYK | 5397209518

This listing was posted on Adzuna.

Store Manager

Leeds, W Yorks

Vacancy: Store Manager Location: Ilkley Hours: 38.75 (Mon - Sun) Salary: £25000 - £26000 Benefits Store Turnover: £950k Our Client: Our client is a fantastic retail brand with approaching 100yrs of heritage The Role: To manage shop floor effectively in line with Branch Managers instruction. BRANCH MANAGER Job Objective To maximise sales and profit through the efficient and effective management of the Branch. Ensuring that the Branch is managed and maintained to a high standard in all areas. Take full responsibility for all areas of security within the Branch, ensuring that stock take results do not exceed the company percentage Work Relationships All Branch staff and relevant HO functions. Job Location ALL UK Critical responsibilities & Accountabilities Sales Review sales turnover with Operations Manager and maintain max efforts to achieve agreed sales turnover budgets. Ensuring all details is communicated to the other members of the team. Support all branch staff and support specific sales transactions as required Ensure staff are fully trained and maximise all sales opportunities, actively encouraging the introduction of sundries and handbags. Costs Review overhead budgets with Operations Manager, providing relevant details Ensure staff costs and all other controllable costs are kept within the budgeted percentage plans. Security Shop premises are to be kept secure by registered key holders, following branch opening and locking procedures and attending the branch promptly in the event of a call out. Ensure all staff/visitors/contractors are adhering to branch security and Health and Safety procedures Ensure contact with neighbouring premises and local police is established and maintained. Closely supervise all sales floor merchandise Manage correct stock reception and administration procedures Monitor and manage cash desk/administration/banking procedures Ensure reconciliation of Transfer of Goods Received Reports Property/shop maintenance Maintain high standards of branch housekeeping, taking responsibility for maintenance of fixtures, fittings and property Maintain safe workplace environment adhering to Company Health and Safety, Fire Precaution Policies as detailed in the Branch Systems Procedures Manual and in accordance with Legal qualifications Ensure any agreed maintenance works have been completed. Personnel Recruit staff in accordance with Workplace standards and branch qualifications in consultation with the Operations Manager and Personnel Department Deliver effective Induction and train staff to meet branch qualifications. Record all appropriate documentation relating to absence management eg return to work interviews and forward to Head Office Ensure all disciplinary/dismissal procedures are carried out with consultation with Operations Manager and Personnel Department Ensure staff adhere to Company Uniform and footwear protocol Communicate Company Policy regarding staff benefits and conditions Establish good staff relations in order to generate a high-level of morale and enthusiasm whilst maximising staff retention levels Ensure adequate sales floor cover at all times by effective resource management. Ensure you are up to date with Employment Legislation/ Data Protection as provided by Head Office Conduct all interviews and personnel management in accordance with Company Policies and Procedures Ensure timely appraisals are carried out Customer Service Ensure all customers receive a high standard of service in line with the 5 Star Service Agreement Monitor the standard of customer contact and service. Develop staff performance in customer service through appropriate training Ensure customer complaints are handled in a professional manner making full use of the after sales service Ensure all staff are aware of the correct telephone procedures Merchandising/Display Control the standard of window and interior display, to ensure clear presentation of the merchandise is given to customers Ensure maintenance of the windows and interior displays by all sales consultants on a consistent basis Use weekly merchandise reports to ensure product is promote in line with performance. Stock Monitor stock handling by staff, housekeeping of fixture areas to ensure compliance with Company policy standard to maintain orderly, clean and tidy stock rooms Ensure all stock is bar coded and that replacement labels are ordered through merchandise as required Ensure odds are kept to a min through effective stock management Maintain a fixture plan and as required prepared and carry out stock takes Product Inform Operations Manager/Merchandise Department of local conditions/customer qualifications/trends/mix of stock/comparative process in order to maintain competitive training Take responsibility for monitoring performance and levels of stock held in branch. Ensure prompt communications to Merchandise Department/Operations manager of stock qualifications Maintain sundries stock to pattern and order accordingly Maintain high standards of stock care, cleanliness and presentation. Ensure windows and interior displays reflect and give a balance of commercial/seasonal trends, by the use of sales analysis and sales reports General To communicate with Senior Managers/visitors and any other areas of the business when required to do so. Attend and participate in meetings as required by the Company Promote positive Company Image Implement all instructions when received, wage call over, IBTs, Memos, Sale Lists, Sale Info, Product Details etc, promptly and correctly. Carry out any other reasonable duties as and when required by the Company. Personal attributes Must have proven sales retail background ideally in shoe retailing industry Able to manage staff effectively and delegate to others to ensure the branch is on target and achieving max sales Must be able to demonstrate strong communication and organisational skills Must possess stock management knowledge and capability Able to train and motivate staff ensuring good relations at all times. Must be able to handle disciplinary and grievance issues to conclusion and confidently manage difficult situations with staff as and when they arise. Must be willing to undertake further training and development as required by the Company Full flexibility is required with regard to working hours as is the occasional need to cover at other branches
Aqumen Business Solutions
Retail & Wholesale
June 25 on Adzuna
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More About this Listing: Store Manager
Store Manager is a Retail Store Manager Job at Aqumen Business Solutions located in Leeds WYK. Find other listings like Store Manager by searching Oodle for Retail Store Manager Jobs.