Cameo Consultancy Recruitment Limited
This listing was posted on Careers4a.
Service Coordinator
Description:
We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator. You’ll provide scheduling and administrative support to both the internal and external customers. This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contracts.We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator. You’ll provide scheduling and administrative support to both the internal and external customers. This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contracts. Based onsite in Banbury the role is full time and permanent with a starting salary of £26,000 with excellent benefits including annual bonus. Main Responsibilities for the Service Coordinator Be a brand ambassador, embodying company values at all timesEfficiently schedule work for our field service engineers, adhering to response times and time scalesCreating service purchase orders, gaining supplier invoice approvalManage and maintain engineer plannerHandle incoming phone calls and emails from customers and the internal teamResolve complaints and escalate them if neededCommunicate with external and internal customers to manage service requests smoothlyEnsure accuracy in work orders and submit all service-related paperwork promptlyCreate and manage cost estimations within the CRM, following customer and contract conditionsCalculating engineer overtime and collating timesheetsBooking engineer travelProcess spare parts orders for accepted cost estimationsFollow up on outstanding purchase orders, cash payments, and open cost estimationsInvestigate and resolve technician stock take queriesAddress service invoice queries, generate necessary credit paperwork, and maintain smooth invoicingGenerate daily, weekly, and monthly customer reports as required Required Skills, Experience, Knowledge, and Competencies for the Service Coordinator Previous experience in a service, customer service, administration, or support roleAble to work in a fast-paced demanding environmentStrong Microsoft Office skillsA knack for teamwork and collaborationExcellent communication skills with a natural ability to build strong relationshipsProactive and full of initiativeMeticulous and accurate, with a keen eye for detail What's in it for you This is an exciting opportunity to join a thriving, world-leading company that truly values its staff and want you to grow with them, some of the amazing benefits include: Starting salary of £26,000 plus annual bonus34 days of holiday including 8 bank holidaysHybrid working after probationProfit shareAnnual bonusStudy supportSick payLife assurancePension planStaff discountsFantastic progression opportunities
Company:
Cameo Consultancy Recruitment
Posted:
April 25 on Careers4a
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More About this Listing: Service Coordinator
Service Coordinator is a Customer Service Service Coordinator Job at Cameo Consultancy Recruitment located in United Kingdom. Find other listings like Service Coordinator by searching Oodle for Customer Service Service Coordinator Jobs.
Service Coordinator is a Customer Service Service Coordinator Job at Cameo Consultancy Recruitment located in United Kingdom. Find other listings like Service Coordinator by searching Oodle for Customer Service Service Coordinator Jobs.