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Customer Services | Customer Service Representative in Customer Service Job at Recruit Mint | 72361

Recruit Mint Ltd

This listing was posted on Careers4a.

Customer Services

Description:

Customer Account Manager Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed are processed and dealt with in a professional and timely manner and are delivered to schools on time. Key Responsibilities Entering planner and other jobs onto the database and ensuring the information is current throughout the production processProviding proof assessment to planner jobs where necessaryBeing able to provide a concise quote for various products where necessary Updating the customer user information on the CRM systemEnsuring the website 'order tracking' information is up to date at all timesSending jobs 'to print' using various softwareKey Skills Fluent in German and EnglishBeing able to deliver excellent customer service to our customers and enjoy dealing with peopleHaving the ability to use the main database and CRM system to ensure all information is kept up to dateBeing able to delegate to Administrative personnel to ensure orders are processed correctly and in a timely mannerHave a problem solving attitude, being able to deal with all types of queries, complaints and problemsBeing able to communicate professionally with customers by telephone and email Hours, Benefits & Salary Casual dressCompany eventsCompany pensionCycle to work schemeFree flu jabsFree parkingHealth & wellbeing programmeLife insuranceOn-site parkingSick payWork from home8 hour shiftMonday to FridayUp to 23k DOE
Company:
Recruit Mint
Posted:
April 12 on Careers4a
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