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Customer Services Digital Order Health Specialist | Customer Service Representative in Customer Se1

This listing was posted on Equest.

Customer Services Digital Order Health Specialist

Location:
Leeds, W Yorks
Description:

Johnson & Johnson is currently seeking a Customer Services Digital Order Health Specialist to join our Customer Services (DELIVER) team located in Leeds/Pinewood. At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. You will be responsible for conducting end-to-end health checks on our order management processes, supporting SAP S4/HANA and MyMediset systems, and ensuring the overall efficiency of our order management systems. What you will be doing: You will conduct thorough health checks on all order management processes, monitor transaction lifecycles, and troubleshoot issues to ensure smooth operations. This role is key in maintaining the health of our order management systems and supporting the CS frontline teams. What impact you will also have: Perform comprehensive health checks on order management processes from order entry to invoice delivery and returns management. Proactively identify and resolve issues in the transaction lifecycle. Collaborate with CS frontline teams and ERP IT support to address system-related issues. Share details of unhealthy orders with key stakeholders promptly. Provide weekly summaries and reports on order management system health.We would love to hear from you, if you have the following essential requirements: Experience with SAP S4/HANA and MyMediset systems. Strong problem-solving skills with a proactive approach to issue resolution. Excellent communication skills for effective reporting and collaboration. Ability to analyze data and generate meaningful insights and reports. Detail-oriented with a focus on maintaining high-quality standards in order management. What's in it for YOU: Competitive salary and benefits package. Flexibility with J&J Flex work structure. Opportunities for professional growth and development. Employee wellness programs and support. Inclusive and diverse work environment. What type of mark will YOU make? By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world's healthiest workforce you can strengthen your body as well as your mind. When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there's no end to the lasting impact we can make together. And that changes everything. Diversity, Equity & Inclusion at Johnson & Johnson means "YOU belong"! For more than 130 years, diversity, equity & inclusion have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued, and every one of our people feels that they belong and can reach their potential. No matter who they are.
Company:
Johnson And Johnson
Posted:
July 10 on Equest
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More About this Listing: Customer Services Digital Order Health Specialist
Customer Services Digital Order Health Specialist is a Customer Service Customer Service Representative Job at Johnson and Johnson located in Leeds WYK. Find other listings like Customer Services Digital Order Health Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.