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Business Support Administrator
Location:
Clevedon, Somerset
Description:
Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety:first mindset. Job Title: Business Support AdministratorLocation : ClevedonEmployment type : PermanentHours : 37.5 hours Reporting to: Director ESW Operations Responsible for: Provide frontline response to customer support enquiries and CRM Case Management, as well as answering telephone calls, meeting, and greeting visitors. Providing administration support to all departments as required. Managing office consumables, postage, couriers and dealing with third party contractors. Physical Requirements:- Drivers Licence Required- Manual Handling Required Competence and Qualifications:We require a candidate who is confident and professional in handling receptionist responsibilities and customer support enquiries. This includes tasks such as managing incoming calls, welcoming visitors at reception, overseeing car parking, and monitoring office availability. A candidate with previous administrative experience and a strong organisational skill set is essential. Skills and Attributes:- Confident- Good organisational skills- Efficient- Friendly- IT competent in Microsoft Office products- Good team and interpersonal skills Key Duties:1. Working with other members of the ESW team, providing the frontline response to customer support enquiries and CRM Case Management.2. To provide administrative support to all departments including Marketing, as required, for which the following is anticipated:- Distributing literature and promo gift stock, reordering and issue as required.- Assisting with exhibition equipment/literature/giveaways.- Shipping of exhibition equipment3. To input information into the Company's CRM system as required.4. To answer all incoming switchboard telephone calls in a professional manner and transfer to the appropriate recipient.5. To greet visitors to reception and extending appropriate courteousness, to include issuing and returning of visitor passes and door:entry fobs. Maintaining office keys issue list.6. To conduct HSE walkaround for new employees : evidencing emergency exits and fire assembly points, kitchen areas, WC facilities, noticeboards etc.7. Fire Marshall and First Aider8. To deal appropriately with deliveries to the office in accordance with the appropriate procedure, to include recording and issuing of incoming and outgoing post.9. Maintaining the administration of the electric vehicle chargers.10. To arrange long service awards and birthday/anniversary gifts for personnel in accordance with the company policy.11. To arrange adequate cover and handover instructions for Business Support Administrator holiday absences.12. To arrange functions and catering as requested.13. To maintain photocopier, printer, and franking machine supplies, including maintenance, meter readings and printer cartridges etc.14. To formally approve on the company's finance system, invoices pertaining to expenditure for areas of responsibility.15. To work with the finance department to supply utility meter readings.16. To ensure provision of office stationery, buffet lunches, office refreshments and office supplies
Posted:
May 21 on Tip Top Job
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More About this Listing: Business Support Administrator
Business Support Administrator is a Clerical Administrator Job located in Clevedon SOM. Find other listings like Business Support Administrator by searching Oodle for Clerical Administrator Jobs.
Business Support Administrator is a Clerical Administrator Job located in Clevedon SOM. Find other listings like Business Support Administrator by searching Oodle for Clerical Administrator Jobs.