Indigo Search Ltd
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Group Client Manager - Logistics
Description:
A fast-growing & quality-driven logistics & distribution business are seeking a Group Client Manager to run their Customer Services team based in the Golborne area. The business are going through significant growth, so this would be a good opportunity for you to grow your career within a company with significant plans for expansion.THE ROLE: Reporting into the Head of Function, the Group Client Manager will be responsible for a Customer Services team headcount of up to 7 people.Liaising with key clients of this logistics business.Utilisation of KPI's & Processes in order to monitor client relationships.Managing the relationship with clients in a pro-active & collaborative "Value-Add" way.Pro-active Account Management of clients being the "face of the business" to them.Able to understand client needs and respond to them pro-actively and positively.Utilising data to inform decisions and also provide regular reports to Senior Management.Meeting with clients face-to-face when called for - so there will be occasional travel to other parts of the UK when required. THE PERSON: Customer Services Manager, Client Manager, Account Manager or Client Manager within a Logistics or Transport setting - ESSENTIALOverall Customer Services responsibility for at least 5 heads or more.Able to account manage clients in a pro-active & constructive way.Able to engage & motivate your people - setting highly professional standards.Ability to use data to inform some of your decision-making.Able to liaise from shop-floor to Board level.Able to challenge your team where appropriate.IT savvy - able to produce reports for senior leaders of the business regularly.Able to commute to the Golborne area on a daily basis.Able to travel nationally to meet clients face-to-face as part of Account Management strategy from time-to-time. ABOUT US:With over 20 years of expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.
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More About this Listing: Group Client Manager - Logistics
Group Client Manager - Logistics is a Human Resource Client Manager Job at Indigo Search located in United Kingdom. Find other listings like Group Client Manager - Logistics by searching Oodle for Human Resource Client Manager Jobs.
Group Client Manager - Logistics is a Human Resource Client Manager Job at Indigo Search located in United Kingdom. Find other listings like Group Client Manager - Logistics by searching Oodle for Human Resource Client Manager Jobs.