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Contact Centre Advisors
Location:
Newport, Newport
Description:
Contact Centre AdvisorsIndustry: InfrastructureLocation: Newport, Isle of Wight ( this is not a remote working role)Hours: 7am - 7pm dayshiftDays: 4 on/4 off, on a rota basisDuration: Temp to Perm for the right candidateDuties:Responding to customer calls within set timescales, complaint handling, providing and processing information.Maintaining in house, complex computerised systems (training given)Adherence to standards.Compiling accurate messages and producing reports.Liaison with internal departments and external agencies, contractors and the public.Experience:Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills.In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum.Must have a good level of computer literacy and attention to detail with the ability to learn new systems.Must be flexible with working hours.Initial systems training will take place on the dayshift for the nightshift role.Salary: £10.50 per hour worked day shift (increases from 1st April to £11.44 per hour)If you have the experience required please email your CV, with the job title as the subject, to XXXX@wprecruitment.co.uk By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: https://www.wprecruitment.co.uk/candidate-info/gdpr/ If we think you are suitable, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.If you are already registered with our agency, please contact our office directly on 01983 XXXXXX for further details.Please note that all adverts are listed for 30 days, however they may be filled before this period ends.
Company:
W P Recruitment HR
Posted:
April 18 on se1jobs
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More About this Listing: Contact Centre Advisors
Contact Centre Advisors is a Customer Service Contact Centre Advisors Job at W P Recruitment HR located in Newport NWP. Find other listings like Contact Centre Advisors by searching Oodle for Customer Service Contact Centre Advisors Jobs.
Contact Centre Advisors is a Customer Service Contact Centre Advisors Job at W P Recruitment HR located in Newport NWP. Find other listings like Contact Centre Advisors by searching Oodle for Customer Service Contact Centre Advisors Jobs.