Service Care Solutions Ltd
This listing was posted on Careers4a.
Customer Voice Administrator
Description:
Job Title: Customer Voice Administrator Location: Leyland Contract Type: Temp Ongoing Start date: ASAPAbout the Company This company is a leading provider of housing solutions in the UK. They are passionate about making a difference in the lives of their tenants and are committed to providing high-quality services to their clients.Job Title: Customer Voice Administrator Location: Leyland Contract Type: Temp Ongoing Start date: ASAPAbout the Company This company is a leading provider of housing solutions in the UK. They are passionate about making a difference in the lives of their tenants and are committed to providing high-quality services to their clients.About the Role The Customer Voice Administrator will be responsible for managing the customer feedback process and ensuring that all feedback is recorded, analysed and acted upon. This role will involve liaising with various departments within the company to ensure that customer feedback is addressed in a timely and effective manner.Key Responsibilities Manage the customer feedback process and ensure that all feedback is recorded, analysed and acted upon.Produce regular reports on customer feedback and present findings to senior management.Liaise with various departments within the company to ensure that customer feedback is addressed in a timely and effective manner.Identify areas for improvement in the customer feedback process and implement changes where necessary. Requirements Minimum of 2 year's experience in a similar role.Excellent communication skills, both written and verbal.Strong analytical skills with the ability to interpret data and produce reports.Excellent organisational skills with the ability to manage multiple tasks and priorities.Strong attention to detail with the ability to identify trends and patterns in customer feedback. If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to XXXX@servicecare.org.uk
Company:
Service Care Solutions
Posted:
May 10 on Careers4a
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More About this Listing: Customer Voice Administrator
Customer Voice Administrator is a Clerical Administrator Job at Service Care Solutions located in United Kingdom. Find other listings like Customer Voice Administrator by searching Oodle for Clerical Administrator Jobs.
Customer Voice Administrator is a Clerical Administrator Job at Service Care Solutions located in United Kingdom. Find other listings like Customer Voice Administrator by searching Oodle for Clerical Administrator Jobs.